Tell Your State Attorney General: Hold REI Accountable
Your state’s Attorney General is responsible for protecting consumers from unfair and deceptive business practices. If a company’s branding and promises don’t match reality, you have the right to ask for an investigation, and even reimbursement.
Unfortunately, those broken promises are exactly what we’re seeing with REI: the company continues to market itself as a co-op but operates like a “faux-op” where leadership limits member control and protects its own power. As REI members, we know that we pay more to shop at the Co-op. We’re willing to pay that premium to shop at a company that shares our values, including sustainability, democratic control, and fair treatment of workers.
Instead of living up to those values,
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REI changed its bylaws to limit member control by appointing board directors to a full term without a vote
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REI engaged in anti-union conduct that conflicts with its stated support for workers
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REI remained silent on serious concerns about labor practices in their supply chain
If you relied on REI’s claims about being a democratic co-op when you made purchases, you were deceived. Below, you’ll find information about how to file a complaint with your state’s attorney general to hold REI accountable.
BEFORE YOU FILL OUT THE FORM: if you're from one of the following states, DON'T use the form to submit your claim: instead, click here to find your state's official complaint portal: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Mississippi, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Tennessee, or West Virginia
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